e777 Privacy Policy

At e777, your privacy is a fundamental priority. This Privacy Policy explains in clear, plain language how we collect information about you, why we need it, how it is stored, and the choices you have over your personal data when you use our online casino, sports betting, and gaming services in Bangladesh.

By accessing or creating an account on e777, you acknowledge that you have read, understood, and agreed to the terms described in this Privacy Policy. If you do not agree with any part of this document, please discontinue use of the platform. We encourage you to review this policy periodically, as it may be updated to reflect changes in our practices or applicable law.

1. Information We Collect

Information You Provide Directly

When you register, verify your identity, deposit funds, or contact our support team, you may provide us with the following personal information:

• Full name, date of birth, and residential address (for KYC verification purposes)
• Mobile phone number and email address used for account registration
• Payment details including bKash, Nagad, or Rocket wallet numbers and bank account information where applicable
• Identity documents such as national ID card, passport, or driving license submitted for account verification

Information Collected Automatically

When you browse or use our platform, certain technical data is collected automatically to ensure the site functions correctly and securely:

• IP address, browser type, and operating system version
• Device identifiers, screen resolution, and network connection type
• Pages visited, time spent on each page, and click-stream behaviour within the platform

2. How We Use Your Information

The personal data we hold is used exclusively to operate, improve, and secure the e777 platform. Specifically, your information enables us to:

• Create and manage your player account, verify your identity, and process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard
• Deliver a personalized gaming experience including cricket betting, slots, live casino, Andar Bahar, and Fortune Tiger
• Send you important account notifications, security alerts, and service updates via email or SMS
• Detect, investigate, and prevent fraudulent activity, money laundering, and any other abuse of the platform
• Comply with responsible gaming obligations and self-exclusion requests made through the platform
• Analyse aggregated usage data to improve site performance, game offerings, and the overall user experience

3. Sharing of Your Information

We do not sell, rent, or trade your personal information. However, we may share specific data with trusted third parties only in the following limited circumstances:

• Payment processors such as bKash, Nagad, Rocket, and Upay, to facilitate deposits and withdrawals securely
• KYC and identity verification service providers required to confirm your age and identity
• Technology and infrastructure partners who assist in operating, hosting, and maintaining the e777 platform under strict confidentiality agreements
• Authorities where we are legally required to disclose information, such as in response to a court order or anti-money laundering inquiry

All third parties with whom we share data are contractually obligated to handle it securely and only for the purposes specified. They are prohibited from using your data for any other purpose, including their own marketing activities.

4. Cookies and Tracking Technologies

e777 uses cookies and similar technologies to keep our platform running smoothly and to understand how players interact with it. Cookies are small text files stored in your browser. We use the following types:

• Essential cookies — required for site login, session management, and security functions to operate correctly
• Performance cookies — used to measure page load times, error rates, and player navigation patterns in aggregate, anonymous form
• Preference cookies — to remember your language choice, display settings, and login status between sessions

You can control or delete cookies through your browser settings. Please note that disabling essential cookies may impair your ability to log in or use certain features of the e777 platform.

5. Data Security Measures

e777 takes data security seriously. We implement a range of technical and organisational safeguards to protect your personal information from unauthorised access, accidental loss, disclosure, or destruction. Our core security measures include:

All connections between your device and our servers are encrypted using SSL/TLS protocols. Our databases are stored in access-controlled environments. Sensitive payment data is handled by certified payment partners and is never stored directly on our servers. Internal access to personal data is restricted on a strict need-to-know basis, and all staff with data access undergo regular security training.

6. Data Retention

We retain your personal data only for as long as it is necessary to fulfil the purposes for which it was collected. For active accounts, data is retained throughout the account lifecycle. Upon account closure, we retain personal data for a period of up to five (5) years in order to comply with anti-fraud, anti-money laundering, and other applicable legal obligations.

After the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be associated with your identity. Technical logs and aggregated analytics data may be retained for longer periods in fully anonymous form.

7. Your Rights Over Your Data

As an e777 user, you have meaningful rights over your personal information. You may exercise any of the following rights by contacting us at [email protected]:

• Right of Access — request a copy of the personal data we hold about you at any time
• Right to Rectification — ask us to correct any inaccurate or incomplete data in your account
• Right to Erasure — request deletion of your personal data, subject to legal retention requirements
• Right to Restrict Processing — ask us to limit how we use your data while a correction or objection is pending
• Right to Withdraw Consent — where data is processed on the basis of your consent, you may withdraw that consent at any time without affecting prior lawful processing

We will endeavour to respond to all data-rights requests within 30 calendar days. In complex cases, we may require up to an additional 30 days, of which we will notify you in advance. We may need to verify your identity before fulfilling any request.

8. Third-Party Payment Services

e777 partners with established payment providers including bKash, Nagad, Rocket, Upay, Visa, and Mastercard to process transactions on our platform. When you make a deposit or withdrawal, you will interact with these providers' own interfaces and systems, which are governed by their respective privacy policies.

We recommend reviewing the privacy policies of each payment provider you use. e777 is not responsible for the data practices of third-party payment platforms, and we encourage you to be familiar with their terms before transacting.

9. Age Restriction and Minors

e777 is an adult gaming platform strictly intended for players who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If you are a parent or guardian and believe that a minor has provided us with personal information or created an account onour platform, please contact us immediately at [email protected]. Upon verification, we will take prompt steps to delete that information.

10. Changes to This Privacy Policy

e777 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. Where the changes are significant, we may also notify active players via email or an on-platform notification. Your continued use of the platform after any such changes constitutes your acceptance of the revised policy.

We encourage you to revisit this Privacy Policy from time to time. If you have any questions, concerns, or requests regarding this policy or the way we handle your data, our team is available to assist you at [email protected].